See Agenda from last Senior Management Program held November 5-15, 2019.


Important Note:

The 2020 Operations Academy will be offered in a VIRTUAL environment so we will not be meeting in-person.  The Operations Academy Leadership Team is currently working on a VIRTUAL agenda.

We are confident that the virtual program will still provide the high quality experience you’ve come to expect from the Operations Academy. We will provide more details as the specifics are defined.  Rest assured that the program will include in-depth content about TSMO, applications of TSMO to your organization, a team project, and plenty of networking opportunities. The format will change, but the value definitely will not.