This program has taught me several strategies to improve my agency’s operations, even in low-traffic, rural, and uncongested areas. I learned a lot about what other states are doing to improve safety and mobility in unconventional and innovative ways. It was great to meet so many people who are moving the traffic and operations world forward and looking towards the future. It was inspiring to see how far other states have come with their traffic incident management programs and to see the technology that is out there that we can start using right now. It was impressive to see how much Maryland DOT has accomplished with their Traffic Management Center. Overall, an excellent program I would recommend for every DOT to attend.