Program Description

The Operations Academy™ Senior Management Program has been modeled after successful leadership training programs offered in other fields. It includes a pre-study program, followed by virtual and in-person participation.

Virtual and in-person dates are shown below. 

View the 2024 AGENDA

Virtual Days:
July 25, 2024, 12-3:45 PM ET
Sept 24, 2024, 12-3:45 PM ET
Sept 26, 2024, 12-2:45 PM ET
Oct 1, 2024, 12-3:15 PM ET
Oct 3, 2024, 11:30-3:45 PM ET
Oct 8, 2024, 12 AM-4 PM ET
Oct 10, 2024, 11:30-3:45 PM ET
Oct 15, 2024, 11-3:45 PM ET

Arrive on Sunday, October 20, 2024
October 21-25, 2024


Total Immersion Program

The total immersion program includes the following mix of activities:

Formal Classroom Training

Formal classroom training consists of the following topics: (1) Leadership and Communications, (2) Performance Measurement and Data Visualization, (3) Communicating the Value of Operations, (4) Managing for Disruption, (5) Advanced Operations Techniques, (6) TSMO Program Planning, (7) Workforce Development, (8) Performance Management and (9) Future of Transportation.  Speakers are invited to present on topics such as: Facilitating Goods Movement through Operations, Connected/Automated Vehicles, and Traveler Information..


The workshops will consist of group exercises designed to apply lessons learned to actual challenges identified by Operations Academy participants.  Groups will be assigned two different challenges and will propose solutions based on the principles provided during classroom training.  Solutions will be presented to all participants during the two-week program.

Field Study

One field study will be conducted by workshop participants to the Statewide Operations Center of Maryland State Highway Administration.

Pre-Study Program

Following acceptance into the program, participants will be required to complete a series of on-line materials to familiarize themselves with terminology and principles in a variety of key subjects. It is expected that most participants will need to review pre-study materials in some, but not all of the subject areas covered. The amount of time required to complete pre-study requirements will vary, however, all participants should be prepared to devote up to 35 hours to pre-study prior to arrival for the on-site session. Pre-study material will be provided to participants two months prior to the beginning of the two-week program.


Participants will be housed at the Maritime Institute during the in-person portion of the Operations Academy Program.  Special Note for 2024:  participants will be participating from home/office for half of the program and at the Maritime Institute for the other half.