November 2013 - Operations Academy

Monica Kress

I learned so much from both the presenters and the classmates; more than I expected. The intense immersion in the TSM&O topics will leave a lasting inspiration that prepared me to return to my job and make improvements faster.

Scott Yinger

Networking with the different transportation disciplines provided me a more global perspective of transportation systems management & operations. The courses re-aligned my operational compass to focus more on “why” we do things (outcomes) rather than merely the day-to-day of how we do things.

Eric Sponsler

The Operations Academy was a very rewarding experience. I learned many operational strategies, best practices, and leadership techniques that I can take back with me and begin to implement within my own agency. I would recommend this program to any agency or person that plays a role in operations.

Saeed Sobhi

Data & performance measures are a priority in CDOT. I gain valuable insight & information that I can take back.

Paul Schneider

Great program – provided me with new skills that will enable me to positively affect their management and operations of the freeway and arterial systems in and around Nevada.

Danny Ross

What I gain from this great program is what it takes to be an effective leader. Also, this program gave me the tools to implement within the New Jersey Turnpike Operations Department. I would definitely recommend this program to others and also to let everyone know what a wonderful program you have developed.

Anne Reshadi

I feel extremely fortunate to have been able to participate in the Operations Academy. This has been an incredible experience to network with truly dedicated professionals and take away very valuable information and lessons learned. The Operations Academy is a once in a career opportunity to enrich your professional development while positioning you to influence […]

L.K. Nandam

Operations Academy gave me the opportunity to learn “best practices” from the experts and peers who attended the academy with me. The Academy gave me tools and key points that I would use to take my passion for operations and mainstream operations into my organization.

John Moore

I would highly recommend the Academy to any who need to know how to initiate a TSM&O program. The training and the opportunity to meet many new colleagues is extremely valuable.

David L. Allen

I came to the Operations Academy with no real idea of what I would learn; actually I thought I was well versed with regard to what I do in managing traffic. Two weeks later I leave with a fresh view and it has changed my world view after 25 years of experience.

Mark Kirouac

Relentless total immersion program in TSM&O will facilitate being a supporter of TSM&O in my state DOT. Great camaraderie developed on a daily basis.

Aaron Johnson

Smarter use of our existing transportation system is the only answer for the future. If you would like to help lead your organization to effective systems operations and management, then the Operations Academy is for you.

Tammy J. Ellis

Although we do not struggle greatly with congestion issues statewide, I see this as an opportunity to be proactive rather than reactive as traffic volumes increase in the future. Also can make practical suggestions to the few areas in our state that we do have congestion areas. This also gave me an insight as to […]

Paul DeNard

The Operations Academy was an excellent experience and greatly added to the knowledge and expertise I need to grow as a competent traffic operations manager. This was a great introduction to the transportation system management and operations concept and the curriculum design, team workshops, and field visits were exceptional. The diversity in the course participants […]

Graduation Date: November 2013