Said El Said
There’s an assignment in the Operations Academy Program that requires students to write themselves a message. In that message, they are to list the goals they wish to achieve beyond the dates of attending the Operations Academy program. Said El Said still has that message he wrote to himself back in 2019 when he graduated […]
Jennifer Portanova
In 2011, Jennifer Portanova’s goal in attending the Operations Academy was to apply all the new information she could to her job as a traffic engineer for the North Carolina Department of Transportation (NCDOT). She completed the courses and returned to her agency with a notebook full of new ideas and plans. Since 2011, Jennifer […]
Chris Hilyer
When Chris Hilyer was Assistant Maintenance Bureau Chief at the Alabama Department of Transportation (ALDOT), he received a scholarship from the Federal Highway Administration (FHWA) to attend the Operations Academy Senior Management Program and was ready to attend—except his leadership was not. Chris said his agency’s leadership did not see the value in the Operations […]