A comprehensive and eye-opening program which will provide a new dimension to the way one thinks, lives and develops solutions to persistent transportation related issues. I have gained a better understanding of various communication styles and strongly believe “Adapt on the fly” is the key. This course could lay the foundation for developing a Regional TSMO initiative for Baton Rouge metro area in the immediate future. I would highly recommend upcoming planners/engineers to enroll in the Ops. Academy Senior Management Program. It is worth it.