The Operations Academy™ Senior Management Program has been modeled after successful leadership training programs offered in other fields. It includes a pre-study program, followed by virtual and in-person participation.
Virtual and in-person dates are shown below.
View the DRAFT AGENDA for the 2025 Hybrid Operations Academy™ Program.
Virtual Portion:
July 17, 2025, 12:00-3:30 PM ET
July 22, 2025, 12:00-3:45 PM ET
July 31, 2025, 12:00-3:45 PM ET
Aug 7, 2025, 12:00-3:00 PM ET
Aug 14, 2025, 12:00-3:00 PM ET
Aug 28, 2025, 12:00-3:00 PM ET
Sept 11, 2025, 12:00-3:00 PM ET
Sept 16, 2025, 12:00-4:00 PM ET
Sept 18, 2025, 12:00-4:00 PM ET
Sept 25, 2025, 12:00-3:00 PM ET
Oct 2, 2025, 12:00-3:00 PM ET
Oct 9, 2025, 12:00-3:00 PM ET
Oct 16, 2025, 12:00-3:00 PM ET
In-person Portion:
Arrive on Sunday, October 19, 2025
October 20-24, 2025
Total Immersion Program
The total immersion program includes the following mix of activities:
Formal Classroom Training
Formal classroom training consists of the following topics: (1) Leadership and Communications, (2) Performance Measurement and Data Visualization, (3) Communicating the Value of Operations, (4) Managing for Disruption, (5) Advanced Operations Techniques, (6) TSMO Program Planning, (7) Workforce Development, (8) Performance Management and (9) Future of Transportation. Speakers are invited to present on topics such as: Facilitating Goods Movement through Operations, Connected/Automated Vehicles, and Traveler Information.
Workshops
The workshops will consist of group exercises designed to apply lessons learned to actual challenges identified by Operations Academy participants. Groups will be assigned two different challenges and will propose solutions based on the principles provided during classroom training. Solutions will be presented to all participants during the two-week program.
Field Study
One field study will be conducted by workshop participants to the Statewide Operations Center of Maryland State Highway Administration.
Pre-Study Program
Following acceptance into the program, participants will be required to complete a series of on-line materials to familiarize themselves with terminology and principles in a variety of key subjects. It is expected that most participants will need to review pre-study materials in some, but not all of the subject areas covered. The amount of time required to complete pre-study requirements will vary, however, all participants should be prepared to devote up to 35 hours to pre-study prior to arrival for the on-site session. Pre-study material will be provided to participants two months prior to the beginning of the two-week program.
Arrangements
For the in-person portion of the program, participants will be housed at the Historic Inns of Annapolis.